Refund Policy

Thank you for shopping at Click 2 Chemicals P3S Private Limited.

If you are not entirely satisfied with your purchase, we're here to help.

Our Refund Policy covers the following scenarios:

Order Placement Mistakes:

If you accidentally place an order and need a refund, please contact us immediately via email at support@click2chemicals.com within 24 hours of placing the order. We will process a refund for the full amount.

Damaged or Incorrect Products:

In the unlikely event that you receive a damaged or incorrect product, please notify us within 7 days of receiving your order. You can contact us at support@click2chemicals.com and provide details of the issue along with clear photographs of the damaged or incorrect items. We will arrange for a replacement or issue a full refund, depending on your preference.

Refund Process:

Once we receive your refund request or acknowledge a valid claim for damaged or incorrect products, we will initiate the refund process. The refund will be processed to the original payment method used during the purchase. Please allow up to [X business days] for the refund to reflect in your account, depending on your bank or payment service provider's policies.

Exceptions:

Please note that the following scenarios are not eligible for refunds:

Change of Mind:

We do not offer refunds for orders where the customer has simply changed their mind.

Product Misuse:

If the product was used inappropriately or not in accordance with the provided instructions, it is not eligible for a refund.

Custom or Bulk Orders:

Refunds are not applicable to custom or bulk orders, unless there is a manufacturing defect or damage during transit.

Contact Us:

If you have any questions or need further assistance regarding our refund policy, please feel free to contact us at support@click2chemicals.com. We are here to help you and ensure your satisfaction with our products and services.

Thank you for choosing Click 2 Chemicals for your chemical needs.